Where The Music's At
The Need-To-Know Before You Go
The thrill, the music, the roar of your fellow concertgoers —you’re nearly here. Before you arrive, here are some tips to get you clued up, and amped up.
Get Here
You'll find us at 1 Harbour Blvd., Camden, NJ 08103. We're in between Delaware Ave and Dr. Martin Luther King Blvd., and just across the Walt Whitman / Ben Franklin bridge from Philadelphia.
Pick Your Parking
Parking is available at lots surrounding the waterfront, prices vary. If you want easier entry and exit, go for Premier Parking or VIP Parking.
RiverLink Ferry Pass
Coming from Philadelphia for the show? Skip the stress of traffic and parking! Take a short 15-minute, scenic trip on the RiverLink Ferry from Philadelphia to Camden, New Jersey.
Begins approximately 2 hours prior to the event for evening concerts. Click below to learn more & purchase ahead.
Bites and Drinks
Skip the preshow rush and dine with us! This season we’ve added even more food and drink options with every fan in mind.
Accessibility
Whatever your needs, let us know how we can help. Whether that's with your arrival, exploring the venue, the show itself - or all of the above.
Sustainability
As a global leader in live entertainment, Live Nation venues have a responsibility to preserve the live music experience for future generations and a tremendous opportunity to use our platform to inspire global environmental action.
Venue Map
Get lost in the music. Not the venue. Freedom Mortgage Pavilion is a 25,000 capacity amphitheater, so here’s a map to help you get around.
FAQ
Small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags NO BIGGER than 12"x12"x6” are allowed inside.
All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Parking is available at lots surrounding the waterfront, pricing varies by event and location. If you want easier entry and exit, go for Premier Parking or VIP Parking - located here!
ACCESSIBILITY: Parking is located at or near the venue. All lots have accessible sections, with Lot 1 (directly across from the venue) being the closest to the building. As you proceed towards the venue, let the parking staff know that you need accessible parking and they will direct you. A placard is required for entry. Payment may be made via credit card only. Prices vary per lot.
CARPOOLING: We encourage all of our fans to be environmentally conscious and carpool whenever possible. Carpooling is fun and efficient way to travel.
OVERSIZED VEHICLES: We can accommodate oversized vehicles in our lots. Please see a parking attendant on site for further directions.
RIDESHARING: Uber and Lyft drop-off points are located at the Wiggins Circle (end of Martin Luther King Boulevard) and the corner of Clinton and 3rd Street. Both drop-off points are a short half-block walk to the venue. Taxis are usually available at the Walter Rand Transportation Center.
VIP: VIP Parking is located in Lot 1 (located directly across from the venue) and can be accessed at Clinton and Second Street. Guests must have the required pass to access this lot.
Varies by show — click on the Day of Show tab to check for requirements specific to your show. All items are subject to change at tour's request.
Items Allowed in the Venue:
- Clear bags no larger than 12”x6”x12” and unclear bags no larger than 6”x9”.
- Small Blankets/Beach towels (no larger than 3'x5')
- 1 factory sealed plastic bottle of water up to 1 gallon or empty non-glass water bottle
- Food in clear 1-gallon ziploc type bags
- Non-professional cameras (Pocket sized, point & shoot, no removable lenses)
Items NOT Allowed in the Venue (include but not limited to):
- Lawn chairs
- Weapons or sharp objects of any kind
- Alcohol
- Laser pointers
- Pen lights or pointer lights
- Glow wands
- Coolers
- GoPros
- Audio or Video Recorders
- iPads or tablets
- Professional cameras with detachable lenses or cameras with lenses that extend more than 1"
- Glass Bottles
- Cans
- Illegal Drugs
- Lounge or tri-fold chairs
- Picnic baskets
- Large blankets
- Large Umbrellas
- Chains (ex. wallet chains)
- Selfie Sticks
- Poi/Rave Balls
- Levitation Sticks
- Rave Sticks
- Fireworks
- Pets (except service dogs)
- Strollers
- Signage over 11" x 8"
- Frisbees
- Footballs
- Inflatable Chairs
We do - all items turned in to Guest Services will be held for up to 24 hours. You can call 856 365-1300 for lost item inquiries.
Whatever your needs, let us know how we can help. If needed, more accessibility info can be found here.
BEFORE THE EVENT
TICKETS: You can buy accessible tickets online – no need to call the box office. Look for the show accessible tickets on the Tickets page to view all available accessible seats. There’s accessible seating in every price range. Try to buy accessible tickets in advance so you secure a seat – there’s limited availability on the day of an event.
INTERPRETER REQUESTS: If you need an interpreter for an event, call us at least two weeks ahead of time on (856) 365-1300 and we’ll arrange one for you. You’ll have to pick up your tickets at will call, where you’ll meet your interpreter and be taken to your seats. There’s no charge for interpreter services.
HEARING DEVICES: If you need an assisted listening device, call us at least two days before the event on (856) 365-1300 and we’ll sort it out for you.
UNEXPECTED NEEDS: If an unexpected injury or illness means you can’t be in the seat you booked, we recommend exchanging your ticket online for an accessible seat. Accessible seating allows for the person with accessibility needs and one companion. There are a limited number of seats on the day of the event for people with unexpected needs, but we can’t guarantee we’ll be able to seat you.
ON SHOW DAY
PARKING: There’s accessible parking in all of our lots, with Lot 1 (directly across the venue from the venue) being the closest to the building. If you need accessible parking, parking staff will direct you. A placard is required for entry.
AT THE VENUE: If you have any questions or need more help, someone in our Guest Services information booth can help. You’ll find them by the front entrance of the Walt Whitman lobby. All bathrooms, concession stands, and merchandise stands are accessible.
SERVICE DOGS: Only registered working dogs are allowed inside the venue during events. In line with ADA’s guidelines, a service dog is individually trained to perform tasks directly related to a person’s disability. Service dogs must be kept on a leash or in a harness unless this interferes with their work. We can also make an exception if a disability makes it impossible to handle a harness or leash. If you can’t use a harness, leash, or any other type of tether, you must be able to control your service dog through voice, signals, or other methods.
Re-entry is not permitted at Freedom Mortgage Pavilion. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.
The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras, so please check back for the show you will be attending to ensure that we will be allowing cameras in.
Freedom Mortgage Pavilion offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver's License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase.
1 Harbour Blvd, Camden NJ 08103. We're in between Delaware Ave and Dr. Martin Luther King Blvd, and just across the Walt Whitman / Ben Franklin bridge from Philadelphia.
Gates usually open 60-90 minutes before showtime, but check your ticket confirmation for exact door time. We encourage you to come as early as possible, to avoid sitting in traffic and be on time for the music.
Please be patient, follow the instructions given by police and staff, as well as be respectful of our neighbors' properties.
All of our events are all ages. Children 2 and under do not require a ticket, but will have to sit on a parent's lap.
FROM PHILLY: Yes, it's across the river but you can still SEPTA there. Hop the SEPTA Market-Frankford Line to 2nd Street or Routes 12, 17, 21, 25, 33, 42 or 48 to hop the RiverLink Ferry on Penn's Landing (May thru September) or ride PATCO to City Hall Station which is .7 miles from Freedom Mortgage Pavilion. Connect from SEPTA to PATCO at 8th & Market or 15th & Locust.
FROM JERSEY: Yes, the River Line is the easiest way to all the attractions along the Camden Waterfront, including Freedom Mortgage Pavilion. If you live near one of our South Jersey bus stops, there’s a likely chance you’re a single bus ride away from the Walter Rand Transportation Center, which is just a 10-minute walk from the Waterfront!
- The following buses travel to the Walter Rand Transportation Center:
- Atlantic: 315, 316, 551
- Burlington: 317, 406, 409, 413
- Camden: 313, 315, 316, 317, 400, 401, 402, 404, 405, 406, 407, 408, 409, 410, 412, 413, 418, 419, 450, 451, 452, 453*, 457, 551
- Cape May: 313, 315, 316
- Cumberland: 313, 408, 410
- Gloucester: 313, 315, 400, 401, 402, 408, 410, 412
- Mercer: 409
- Monmouth: 317
- Ocean: 317
- Salem: 401, 402, 410
Like many venues and other large places of assembly, Freedom Mortgage Pavilion has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. Freedom Mortgage Pavilion's policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.
Freedom Mortgage Pavilion requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
Signs larger than 8.5" X 11" in are not permitted into the venue. This size is a standard sheet of paper. We do not allow banners or signs that are larger than this due to the potential to block other guests' view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.
This is subject to change based on artist request.
Yup! You are permitted to bring one (1) factory sealed water bottle, just make sure it's up to one gallon in size.
This is subject to change based on artist requests or safety considerations.
Aluminum bottles, refillable plastic water bottles are good to come in, but camelbacks are not permitted.
Water fountains are located outside of each public restroom. Water bottle refilling stations are also located in both Walt Whitman Plaza and Ben Franklin Plaza.
YETI Hydration Stations - Refill your bottles and cups for free at the YETI water refill stations. Join YETI and Live Nation's efforts to reduce waste and stay hydrated!
Learn more about YETI HERE.
We do not allow firearms or weapons of any description on our property.
New screening technology is in use to improve your experience entering the venue. Please pass through the security units one at a time, single file.
All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask for a supervisor and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/
Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station located in the rear of the main plaza and they will give you an alternative to our metal detectors.
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement.
Your safety and security are most important to us. The following details will outline our general venue’s guidelines: https://www.livenation.com/venueguidelines
We do not let outside lawn chairs in - but they are available for rent! You can rent on-site if available or you can rent ahead of time here.
The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes by our box office. There are no assigned seats on the lawn.
Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.
Strollers are permitted on the lawn only, they are not allowed inside the seating area. All strollers are subject to search.
Wagons are not permitted as there is nowhere for them to be stored at the venue.
Security will accept US driver’s licenses, state IDs, passports, military ID, Merchant Marine ID, Tribal ID (not all accepted), and US Possessions issued ID. Security will also accept any foreign government-issued passport provided it has a photo, name, and date of birth on it.
All points of sale will only accept credit, debit, and mobile pay. In the event you are not carrying a credit or debit card, staff will be available on site to exchange cash for card, dollar for dollar, without any service fees in our venue only.
Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Follow our social media for show updates:
Freedom Mortgage Pavilion will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.
If you need assistance while at an event please visit our Guest Services area in the Walt Whitman lobby.
There is no smoking allowed in the Pavilion except in designated outdoor (plaza) areas and on the lawn IF nearby guests do not complain; should nearby guests complain, we ask that you relocate to a designated outdoor smoking area. Smoking rules apply to all smoking and vaping materials.
We are committed to creating a SAFE environment that is fan friendly for all of our guests to enjoy. For most fans, tailgating is a time for listening to music while enjoying the company of friends and family. For your SAFETY and the enjoyment of all, we ask that you please help by observing these tailgating guidelines: Freedom Mortgage Pavilion parking lots are reserved for concert patrons only.
No open containers are permitted in parking lots. Please be aware of your surroundings and make note of where you are parked. Please be careful and mindful of all vehicle traffic while in the parking lot especially while your row is being parked. Parking is first come-first served. No saving of parking spaces is permitted. Occupy only ONE parking space per vehicle. Guests must tailgate in front of or behind their vehicle only. Tailgating at your vehicle should not interfere with the normal traffic flow. All tailgating activities must be conducted in accordance New Jersey State law and City of Camden Municipal Code MC:1017 and MC:129-22.
Underage drinking is prohibited by law and minors in possession will be addressed aggressively by Camden County Metro Police, Camden County Sheriff’s Officers, and Live Nation event staff. Event Security and parking lot staff will continuously patrol the lots to provide information (door times, show times, etc) and assistance and to ensure that guests comply with the established tailgating guidelines.
No tents or canopies will be allowed in order to keep the drive aisles clear for traffic flow and emergency vehicles. All guests will be encouraged to enter the facility at the start of the advertised show time.
Please clean up your tailgating area before entering the show. Bring trash bags with you to dispose of trash. Trash and recycling dumpsters will be placed throughout the parking lots, please refrain from leaving loose trash and litter in the parking areas. Generally, the parking lots will open and tailgating will be allowed to start 2 hours prior to the door time, however, parking lot opening times may vary for some concerts.Tailgating will shut down when the doors to the facility open. Guests will be asked to enter the show or leave the parking lot. Tailgating is not allowed after the concert. All parking lots will be closed at the conclusion of events.
Our Box Office is closed for the off-season.
During the summer season, our box office is open on Fridays from 10am to 3pm. On show days, our Box Office opens 60 minutes prior to door time.
Freedom Mortgage Pavilion has a variety of delicious food and beverage options available for purchase. Please note that items and pricing are subject to change from event to event.
Check out our options HERE.